CREWAVE
NewsProject inquiry
CompanyESGResponsible partnerships

RESPONSIBLE PARTNERSHIPS

Shared technology.
Shared understanding of responsibility.

Mobility systems bring together different technologies and field experience. We value clear responsibilities and a shared understanding of quality, safety, information and environmental considerations.

DIRECTION

Good collaboration starts
with clear interfaces.

Supply-chain responsibility extends beyond purchasing a component. Specifications, change communication, working conditions, permission to use information and handover all matter. These topics provide general perspectives for reviewing a collaboration.

CONDUCT STANDARDS

Standards, checks and actions

Each item identifies the standard, what to check and the action when an issue is found. Implementation and its scope are reported separately with verified evidence.

01

Fair supplier selection and evaluation

StandardEvaluate suppliers on technical fit, quality, delivery, safety, support and terms. Do not change criteria for personal relationships or improper benefits.

CheckCheck specifications, evaluation criteria, submitted evidence and reasoning, requesting evidence appropriate to the actual supply scope.

ActionClearly identify missing information. Independently review and correct errors or conflicts and retain the result.

02

Contracts, acceptance and payment

StandardAgree understandable scope, responsibilities, schedule, acceptance and payment terms. Do not impose unagreed costs or work through superior bargaining power.

CheckCompare drawings, specifications, deliverables, acceptance criteria, change approval and payment terms. Identify gaps between customer and supplier commitments.

ActionDocument agreed effects on cost and schedule for changes. Resolve acceptance or payment disputes with evidence; do not use unjustified delay as bargaining pressure.

03

Component changes and traceability

StandardReview substitutions and specification or process changes under approval requirements. Similar appearance does not establish equivalence.

CheckCheck the reason, part number, interface, power, environment and security effects, further tests and required customer approval.

ActionAlign approved changes across drawings, parts lists, software and acceptance records. Restrict unauthorised changes while assessing impact and recovery.

04

Protecting shared work information

StandardLimit shared information to the agreed purpose and recipients. Do not permit uncontrolled onward sharing of customer drawings, source code or credentials.

CheckCheck confidentiality, subcontracting, access, joint-output rights and return or deletion duties at completion.

ActionRestrict sharing or access after misdelivery or permission breaches and address recovery and response. Verify authority and record any changed sharing scope.

05

Labour and human rights in partnerships

StandardApply prohibitions on forced or child labour, harassment, discrimination and improper charges in partnerships. Do not create delivery pressure that encourages violations.

CheckReview relevant age, work, rest, pay, recruitment-cost and reporting arrangements to the extent needed for the contract and site.

ActionPrioritise protection and causes when addressing risks. Set actions, ownership and verification; a supplier’s assurance alone does not establish completion.

06

Contractor and shared-site safety

StandardShare hazards and work boundaries among organisations at the same site. Contracting arrangements do not remove necessary safety coordination.

CheckConfirm plans, responsible contacts, training and competence, protection, simultaneous work and emergency communication before starting.

ActionHold and coordinate work after significant hazards or conflicts. Record restart conditions, communications and follow-up checks.

07

Environmental and restricted-substance evidence

StandardCommunicate applicable environmental and substance requirements for supplied items. Possession of a document does not establish conformity of every model.

CheckMatch issuer, parts or models, revision date, substance scope and customer requirements in declarations and tests.

ActionResolve missing or inconsistent evidence through clarification or alternatives. Do not deliver non-conforming items without appropriate handling and disclosure.

08

Handover, support and end of supply

StandardHand over usable operating and maintenance information as well as installation results. Do not promise unverified long-term supply or indefinite support.

CheckCheck configurations, tests, parts, versions, incident handling, warranty, end of support and replacement conditions against the contract.

ActionAssign ownership and timing for missing information. Communicate obsolescence or support changes with alternatives and transition considerations where operations may be affected.

09

Origin, responsible minerals and supply routes

StandardCheck origin and supply information required for the item and review forced-labour, conflict and illicit-sourcing risks. Unknown provenance is not confirmed conformity.

CheckReview suppliers, manufacturing countries and available smelter or refiner information with its product scope and period.

ActionAssess clarification, alternative sourcing or mitigation for uncertain or high-risk routes. Record information limits and decision grounds.

10

Risk findings, correction and verification

StandardConnect assessments to actual risks and improvement work rather than stopping at a score or signed declaration.

CheckIdentify severity, affected people, causes, action ownership and verification evidence. Define communication and review scope for lower-tier suppliers.

ActionCompare completion reports with evidence and check recurrence. Consider further measures within contractual authority if improvement fails; do not promise unauthorised sanctions.

IN PRACTICE

Connect the principles
to a working process.

Specific considerations depend on the site and contract.

  1. 01

    Understand needs

    Specifications, capability and scope

  2. 02

    Clarify terms

    Responsibilities, quality, acceptance and payment

  3. 03

    Communicate changes

    Effects, compatibility and site conditions

  4. 04

    Hand over records

    Tests, configuration and support

Questions for review

  • Is it clear who needs to understand and decide on a change?
  • Are supply scope and maintenance responsibilities understood consistently?
  • Are component, test and handover document versions connected?

A PRACTICAL EXAMPLE

Considering a substitute communications component

Similar appearance or price does not establish equivalent interfaces, power requirements, environmental specifications or support. A substitution review can consider differences from the original specification, affected tests, updated drawings and customer handover information.

Illustrative example for review

WORKING PRINCIPLES

Scope and working process

These are public conduct and review principles for work. Roles describe functions to designate for a task, not established departments or named appointments. Implementation and results require approved policies and records for the relevant period.

Scope

These supply-chain review principles cover components, equipment/software, outsourced engineering/manufacturing, installation and maintenance. Check supplier-code expectations against contractual scope and risk.

Responsibilities

Procurement/contracts explain requirements and evidence requests; technical, quality and site roles assess relevant risks and records. The supervisory role reviews unresolved risk, adequate improvement and relationship decisions.

Conduct

Use transparent terms and proportionate evidence requests. Quality approval does not establish human-rights, environmental or integrity compliance. Distinguish missing evidence from a confirmed breach and avoid excessive collection or disclosure.

Workflow

Identify risks by work, location, materials and labour; explain relevant criteria; review documents/site conditions; agree gaps and actions; and verify follow-through. For serious risks, consider urgency/severity, protection, improvement and relationship terms.

Review and records

Record applicable criteria, assessment scope, evidence dates/sources, action owners, due dates and verification. Distinguish originally submitted evidence from subsequent additions/improvements and check each customer’s reassessment rules.

Concerns and improvement

Consider conflicts with commercial contacts when choosing an appropriate dedicated route for supplier concerns. Do not impose unjustified commercial disadvantage for raising concerns; verify agreed improvements. Check current availability on the separate online concern page.

WORKING PRINCIPLES

Supplier code of conduct

These public conduct principles express expectations for collaboration. Read them alongside applicable contracts and implementation evidence; another company’s rules are not presented as CREWAVE’s pre-existing internal regulations.

Human rights and labour

Collaboration should exclude forced and child labour, discrimination and harassment, and respect voluntary work, understandable terms and legitimate rights.

Safety and health

Review work risks, protective measures and health effects, and clarify responsibilities and contacts for contracted work.

Environment

Review applicable environmental requirements, resource use, waste and materials. Environmental statements need verifiable evidence.

Integrity and fair dealing

Exclude bribery, collusion and improper demands; identify conflicts and clarify contractual, acceptance and payment terms.

Information and intellectual property

Respect customer and supplier information and intellectual property. Use and sharing must remain within authorised purposes and scope.

Responsible sourcing

Review material provenance and supply-chain risks, and connect identified risks with appropriate improvement and follow-up.

Concerns and evidence-based collaboration

Clarify grievance responsibilities, access and confidentiality conditions. Reporters should not face improper adverse treatment, and assessment records must reflect actual facts.

KEEP THE CONVERSATION GOING

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General ESG inquiry

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Guidance for sensitive concerns

Updated 2026-10-21 · Public ESG conduct standards and working guidance. Read implementation evidence within its stated scope.

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