Information on inquiries and document downloads.

Purposes and Information Processed

We process your company/organization, contact name, email, inquiry category and inquiry details to review and respond to your inquiry. Phone number, products of interest, project references, documents, review stage and visited page are optional. You may refuse consent; in that case, the inquiry submission function will not be available.

Inquiry Retention and Staff Notifications

Submitted inquiries are stored for administrator-only access and emailed to designated staff to review and respond to them. An administrator may delete an inquiry when its processing purpose has been completed. Inquiries stored on the website are deleted once 90 days have passed from submission, when an administrator logs in or queries records, or when a new inquiry is submitted. Emailed copies are managed in the recipient's inbox separately from deletion on the website. When requesting deletion of your information, you may also ask the responsible staff member to delete the email copy.

Cookies and External Analytics Tools

The website does not include advertising tracking, external analytics or external font requests. Session cookies are used for administrator login.

Document Download Information

Document downloads require your company/organization, contact name, email and phone number. Department, position, intended use, products of interest, project references, review stage and visited page are optional. For document delivery, history management and responses to related requests, we also store the document name, file version, request time, file-delivery time and consent details, and email them to designated staff. You may refuse consent; if you do, downloads will not be available. This consent is not used as consent to receive advertising information.

Website records are deleted once 90 days have passed from the request date, when a new inquiry or document request is submitted, or when an administrator logs in or queries records. An administrator may delete them earlier. Email copies are managed and deleted in the recipient's inbox separately from website records. The file-delivery time is when the server sends the file; it does not confirm that saving has finished on the user's device.

Download links can be used in the same browser for 15 minutes. A temporary cookie protecting the link remains for 20 minutes. Company and contact-person information is not stored in cookies or browser storage.

Visitor-Environment Performance Statistics

To improve page-display speed, input responsiveness and layout stability, we store LCP, INP and CLS performance values, page identifiers, viewport-width ranges, navigation types, website versions and receipt times on the CREWAVE website server. A measurement identifier is newly generated for each page to distinguish duplicate reports of the same measurement. No identifier is created to track visitors continuously.

Performance statistics do not store names, emails, inquiry details, input values, search terms, URL queries or fragments, previous page addresses, detailed browser information or raw IP addresses. Separate temporary rate-limit records used to prevent request abuse use a cryptographically signed connection identifier. Performance values are not sent to external analytics services.

Only administrators can view aggregated performance values from the last 30 days. Expired measurements are progressively deleted when new performance values are received. Administrator pages, automated browser checks and development environments are excluded from actual-visitor statistics. Statistics are not sent when the browser's DNT or GPC setting is enabled.

This setting is stored only in this browser. You can use the website even when performance-statistics reporting is turned off.

Information-Related Requests

Requests to access, correct or delete submitted information may be made through the project inquiry channel. Please state that your inquiry concerns personal information.